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anti

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  • 3D printer
    Ultimaker S5

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  1. As our S5 got stuck again, probably after a power cycle, and i need to flash it again: Could someone please provide an actual recovery image for the first generation S5?
  2. And for the support: If the bootloader doesn't find the image because of file-system corruption, it does wait for an image provided by tftp - this would be a much safer option to recover a bricked printer, without the need for opening the printer.
  3. @gr5 the non-working image was "um-restore-5.7.2-R1.img", the image which worked was "recovery-5.2.11.2019´0503.img" (maybe there's a difference between restore and recovery)
  4. We had the same problem wit our exactly 2 year old S5, our retailer sent us a link to ultimaker-repair instructions, which are aimed at "professionals", because of some potentially deadly high voltage under the cover. So we followed the instructions, but unfortunately the provided "restore"-Image wasn't recognized by the printer/controller board (tried multiple sd-cards and different variants to flash the image). Did some google-research, and somewhere in the forums a link to an older recovery-firmware was found. Copied the image to an sd-card and the bootloader instantly recognized the card and did a complete recovery from the card. After that it was easy to upgrade to the actual 6.1 firmware per USB-stick. So basically you should contact your retailer, get some repair instructions after admitting you know what to do, and if this doesn't work, send the printer back or come back here.
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