JonCxW

We've been fighting this same issue. Our printer was great for ~9mos now it is nothing but problems. The entire hot end assembly was changed - both cores, hot end board, inductive sensor, fans, all new. Customer service blamed it on bent fan wires(???) and bad power - We have two printers 80 miles apart and both have the same issue. My solution is a custom profile and disable core 2. We're moving on to Bambu Labs. All the performance, 1/10 the cost.

I agree, not a great arrangement. I went ahead and did that, they sent out a new cable.

I noticed the plug end was coming out, so I disconnected the Bowden tube clips and taped down the connectors. Even with connectors fully seated, I am still experiencing ER80 in >30% of my prints.

I've been experiencing this issue frequently. This is not good as it is causing us to loose valuable time on projects (a failed print can set us back 2 or 3 days) and at the cost of $50-70 in material. I've seen this failure 5 times over the course of a month.

@ctbeke I have resolved the issue, it was an issue with the network firewall. All is well now.

After slicing in Cura, and selecting Print to cloud, I receive the confirmation message in Cura that the job was sent successfully to the printer, but the job does not come up in the Digital Factory que.