Trlby

Thanks Marimakes, Most of my frustration is with CURA and how it interfaces with the S5 Bundle... the printer (when it's behaving) is great. The problems occur, when something goes wrong, and you're forced to shut the system down and start all over. Just now I received an ER65 error telling me my #2 extruder wasn't happy. I used the QR code and Ultimaker's website is down. But knowing that there's no real information there on why it stopped working, I just hit OK. I was sent back to the main screen on the S5, and clicked on to continue... and it started right back were it left off... NO ER65 anymore. But what really gets me frustrated is seeing this happen when running parts overnight... and then when checking in using the Digital Factory, to get only a printing is "paused" message... So I lose half a day, since I can't rely on the S5 Bundle to be smart enough to get past this automatically through the night. This just started happening since my last firmware upgrade... figure that. I tried that link you posted only to get timed out.... see below.

MariMakes, Sorry, but I've had a S5 Bundle for over a year, and adding Materials to CURA and trying to get it Sync'd with my S5 bundle is a totally frustrating experience.... most times you sit there like a fool waiting for the Synbc to complete, and it NEVER does. Making NEW materials that aren't on Ultimaker's list is next to impossible to use. You "click your life away" and nothing ever changes. Then if you make a new material you want to delete it's option is "greyed out" Another example of how poorly CURA's relationship with the printer is. It might be a great "slicer" but the GUI looks and works like it was developed 20 year ago. Sorry, but the hobbyist that still work at Ultimaker need to step up their game. I purchased a $10K, and yet $400 printers have better GUI Please show us a video on how to add a NEW custom material to a Ultimaker Printer and upload it to the printer.

I've always had a Sync problem with my S5 Bundle via my local network. This is just another example of the CURA software not being well implemented for Ultimaker systems. Ultimaker seems to be still stuck in the "hobby" business mindset and should make CURA releases that are specific to only Ultimaker's systems. The software now is bloated and has too many bugs, with a very poor GUI by trying to accommodate the general public.

I've had my S% Bundle for over a year, and have suffered through many issues, but only recently had my first major issue with the Material Station due to PVA (soluble support) material becoming TOO DRY. Yes that's right, the Material Station was oversold as a moisture management system, but in actuality it real can only dry the crap out of everything, and certain materials like PVA can become so brittle that chards of broken bits become little cam wedges in side the Bowden Tubes. Of course fixing that usually is only a matter of removing the tube a cleaning it out. However when it happen inside the MS case your made to disassemble the whole damn thing to clean it out. After this 3 day fiasco of trying to figure out why I couldn't use the 2nd Extruder, I figured it out myself since Ultimaker's US Tech Support plays dumb as to the real problem. Then when I told them the problem they told me in the future to have them help me before taking the MS Apart... see the circle jerk here? They'd rather waste your time making you jump through hoops over and over again and still get nowhere then admit they know of the problem. They never informed the community that there was a problem with the formulation of the PVA... they kept it quiet. A simple update in the newsletter would have been nice customer relations... but I believe they still think they're catering to the Hobbyist, who loves playing all day printing goofy Dungeon and Dragons characters. Only after being tortured for 3 days was I informed by people in the Netherlands of the real issue. Maybe now that they've merged with Makerbot things will get better. But my guess is it'll only get worse since Makerbot suffers from the same Hobbyist designed and catered to mindset... Hobbyist don't spend $10K on a 3D Printer to encounter dumb problems like mine. Right now 2 of my Station slots won't recognize Ultimakers own spools of material... and why I even came here. today.

Chrismason, "It seems do able, but if there is another way to get the filament out, without the need to completly dissasembkle the print head assembly. I would prefer not to risk taking it apart as the spring loaded leveler bit looks like it could be tricky to put back together if it pops open." "Any ideas from anyone would be greatly appreciated." In your picture you show an purple oval showing a small gap between the Core and the Case of the Printer head. My disaster killed my Print Core to the point where it wouldn't even heat up. So I took a piece of thin S.S. flat wire about a 1/4" wide and heated it up with a mini torch until it was hot, but NOT RED HOT. I then used it like a chisel and was able to cut through the Filament well enough to free the Core from the Print head carriage... and it worked like a charm. This is one of many poor engineering issues with the Design of this Printer. There are numerous examples of the Engineering Team not looking at Maintenance issues when designing mechanical assembles that require maintenance or occasional disassembly. Another area is the Feeders... you are forced to relieved the tension (which nobody tells you) if you want to clean out the Knurled Drive wheel. So my first experience opening it, I had everything explode and parts went flying all over the place. Again poor instructions, but the real Engineering flaw is using the "flimsy" Split Molded Case as the resting point of the tension screw. So how short sighted is that?

I've had this happen to me a least a dozen times... The reason is the Front FAN and Core Door are poorly designed. The worse part is Ultimaker doesn't monitor the Fans RPM so when filament hairs get caught in the fan blade, it simply STOPS, and the core(s) overheat. So you get a "bulge" in the Filament from it's expansion in the top section of the core. This causes the the filament to stop advancing, which intern grinds the material in the Feeder make the whole damn thing useless. But it just keeps printing away making a bigger and bigger mess while wasting time and money. At least they could do is have a an LED behind the blades so one can see if the FAN is even moving. But even that won't help an overnight print... so now I'm stuck only printing during the daytime so I can check on it with a flashlight to make sure the Fan is spinning. Ultimaker really needs to upgrade this part of the Printing Head... and while they're at it they should design an easier to attach and more effective Silicone cover for the Core nozzles.

I have had my S5 Bundle for about 6 weeks now, and seeing how easily the Aquasys 120 can break, I worried my office was too humid, and maybe the Material Station was overwhelmed. I do have AC in my office but it's on the second floor of an old building and the factory floor does not have AC. I did have early issues with both the Air Manager and Material Station not always working consistently. Anyway I decided the best thing to do was to verify that the Material Station was working correctly. I purchased this from Amazon https://tinyurl.com/y4f83npe It's Bluetooth and at $15 US it's a bargain. I hang the lanyard over the top of the glass Door well out of the way of the Material Reels. Well I must say for $15 it's a gem of a product. It's very accurate, and it gives me peace of mind when running overnight prints.

Hi, I've only had my S5 Bundle for a month now, and after many unfortunate issues, mostly fixed by Firmware upgrades and my better understanding of the nuances of CURA. But as everything in life nothing is perfect, or we wouldn't have these forums, now would we? While CURA 4.9.1 is running and I've sent a print via my network to my S5 Bundle I go back to my CAD work, etc.. But when I go back into CURA, it takes forever to re-load to my screen and it has become insufferably SLOW and I need to wait for it to respond. I wish I could say that after a few minutes it returns to it's normal (and still very slow) responsiveness. It even worse during overnight runs when my system isn't even being used by any other programs. I don't let my HD or SCREEN sleep, and only use the screensaver/password for access since I run company wider backups, etc to our network servers. What happens is that CURA seems to loose any ability to function smoothly and you're forced to sit there waiting for what sometimes seems like minutes for the screen to refresh. Things like using the Layer Slider is the worst. The only solution I've found is re-starting CURA. There's got to be something either wrong with the way my WIN10P system is setup, or CURA is not very well behaved in the Windows 10 environment. Am I the only one seeing this?

Well I have had my NEW S5 Bundle for less then a week and made maybe a dozen small parts, only to have all the same issues as the the rest of you.... plus more. The Air Manager can never be installed. So as of May7th 2021 nothing has changed. They are still shipping a poorly integrated system, and the GUI is more often sending me ERROR messages that send me to the website that tells what wrong but doesn't really help with solving the problem. I've spent the past 4 days trouble shooting these issue with the US Tech Support and my reseller, but to no avail.... only "ticket numbers" and a review of my issues. The best one now is the Printer refuses to load materials and there's no way of manually removing them from the Material Manager, since it thinks everything is just fine. I can print with NO Material in the CORES and it'll go on printing until it figures out what's going on... they I get one of their cryptic ERROR messages, and the machine needs to be shut down, only to do the same thing over and over...