Hi Guys,
At work, we have an old WitBox printer (BQ), which used to work perfectly fine.
However, a coleague of mine tried to do a firmware update within Cura. At first, the program would not find the printer, while Windows did notice it being connected.
When he changed the cable, the printer was found be Cura and he started the firmware update protocol. Halfway through the process, Cura stated that the connection with the printer was interrupted somehow and the process could not continue. Since that moment, the printer won't properly boot up and the display on the printer only shows white blocks on line 1 and 3. The wheel/button does not make a sound when pressed.
Trying to find the printer within Cura does not result in succes, even after changing the USB cables, removing the device from Windows 10 (device manager) and updating drivers.
Using the latest version of Cura (4.9.1). Does anyone know how I can reset the printer/fix the firmware/manually approach the printer to fix the issue (ABD or similar)?
Thanks!