Hello,
I just unpacked our new Ultimaker 2+ Connect and want to set everything up to be ready to print. So I've wanted to upgrade to the newest firmware, but it won't work.
I downloaded the newest firmware for the Ultimaker 2 + Connect (UM2C_00100500.img) and wanted to install it via USB.
I plugged the stick in and started the firmware upgrade in the maintenance menu and now it hangs for 90 min at the dialog: "Updating firmware - The updates takes +- 15 min"
Never thought to get such problems with a brand new printer.
The upgrade via network doesn't work either, because of issues regarding downloading the firmware files.
Maybe someone can help me.
Thanks
best regards.