Colby

I'm hoping some quick action is taken regarding this issue. I have just been setting up our S5 Pro Bundle. I had thought that the expense of this printer bundle was related getting far better results and a better experience. But waiting 10 minutes for a print to start and 10 minutes for a print to abort is reminding me of my terrible first 3D printing experience with a Makerbot. Please give us some choice in regard to these processes!