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  1. Hello, I just unpacked our new Ultimaker 2+ Connect and want to set everything up to be ready to print. So I've wanted to upgrade to the newest firmware, but it won't work. I downloaded the newest firmware for the Ultimaker 2 + Connect (UM2C_00100500.img) and wanted to install it via USB. I plugged the stick in and started the firmware upgrade in the maintenance menu and now it hangs for 90 min at the dialog: "Updating firmware - The updates takes +- 15 min" Never thought to get such problems with a brand new printer. The upgrade via network doesn't work either, because of issues regarding downloading the firmware files. Maybe someone can help me. Thanks best regards.
  2. Hi all, We've got new firmware for the Ultimaker 2+ Connect. It is a really nice update which contains some great work from the team. You can enjoy greater integration with the Digital Factory, and we've tackled a number of bugs that were lurking behind the scenes. Check out the release notes here: https://support.ultimaker.com/hc/en-us/articles/360017358580-Ultimaker-2-Connect-firmware-release-notes Also, check out the video 🙂 Cheers!
  3. Dear community, I just got a damaged Ultimaker 2+ for a very good price. The Mainboard blown up on start up since then E0 is not working anymore. After dissassmbing the mainboard there are some blownup capacitors and diodes on the E0 circuit. X / Y / Z are working fine. Can I connect the E0 Extruder to the E1 Output an map the firmware? E1 looks just fine. Alternative my plan is to use a Smoothiware or DUET Wifi board. Thanks and have a nice weekend.
  4. Hopefully you enjoyed the onboarding course we’ve made for you. If you haven’t followed it yet, you can find it here. We recommend everyone who is just starting with an Ultimaker 2+ Connect to follow this course. In the course you will learn more about the product itself, the 3D printing workflow, Ultimaker Cura and maintenance. Did you follow the course but do you still have questions? Please feel free to write them below! We’ll try to answer them and use the input as inspiration to improve our courses. Looking forward hearing from you!
  5. Hi all, We've released an update to the firmware for the Ultimaker 2+ Connect. This firmware improves Digital Factory integration and material handling. Check out the full release notes on our knowledge base!
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