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  1. Is someone sucesfull and consistend printing PVA with the Ultimaker S5 Bundle? I got Problems every print I do with this. Now im using Brekaway whenever ist is possible, but sometimes I need PVA. (And of course I bought the Material station etc because of the "good" handling for PVA) Some times the PVA broke, and stook in the material station (see Picture), other times the PVA broke at the extruder and the printer says "extrusion problem". Other time the PVA was stook in the tube to the PrintCore. Are there solutions or experience with this ? Of co
  2. Good day all. I have a brand new Material station. All the filament (any tipe) get stuck in 1B-1C-1D-1E-1F. It goes into the feeder tube about 200mm, the getting error ER54... Is it a faulty unit or am I stupid?
  3. Which spare parts for the 3/S3/S5 printers do people typically keep on hand? I'm not talking about things like build plates or print cores, but things like fans and other little odds and ends that can fail. I have to replace the axial (hot end) fan on my S5, so of course the printer is down until the new fan shows up later this week.
  4. I have a problem with warping Ultimaker PP in a S5 with Air Manager. (Not warping on the bottom layer but after a coulpe of hours on the top layers). What is the suggested print chamber temperature for PP - In Cura, for PP it's set to 35°C but on the UM Material website it says 45°C (https://support.ultimaker.com/hc/en-us/articles/360011957660-How-to-print-with-Ultimaker-PP) What would you recommend? Altering the UM profiles?
  5. What is the maximum Temperature I can set in Cura for the build volume (s5 + AM)? Can I damage the printer setting it too hot?
  6. Hi All, I am considering an Air Manager for my S5 for the potential health benefits whilst being in the same room as the printer etc, but also the more stable build area temperatures. However i am keen to hear how people find it performs for basic tasks such as printing very find detail in PLA, with other printers which are fully enclosed often it is advised to leave the doors open when printing PLA. How well can the system lower the build volume temps when the doors are closed ?, how noisy is the fan when printing PLA or PETG for example ?. Is printer overall quieter o
  7. Good Afternoon, I am being plagued with an inordinate amount of issues on a very low hour machine, purchased as a bundle. I consistently get a debilitating ER65 error about 10 minutes into my print. Replaced both print heads, checked the feed rollers, updated firmware. Everything looks good. Keep in mind, this machine has maybe 200 hours on it total. Any ideas? The machine has been dormant for maybe 6 weeks prior if that has any bearing on the situation I am new to Ultimaker and hobby grade machines but use a Stratasys F120 frequently. I can tell you there is a W
  8. Any idea what is happening here or what could cause this to occur? I think the clear part is ultimaker PC because that is the only transparent filament I have, similarly the "white-ish" glob must be ultimaker ABS.
  9. Hi Folks first thread here for me, i have recently become responsible for a brand new S5 Pro bundle and have within the last few days started to hear a grinding, gear skipping sort of noise from the material station in bay A which i have only used for Ultimaker PVA support material and still do. I have uploaded a video for your thoughts, the spool does not seem to be controlled by the rollers while i am printing, rather driven from inside the station as if its being dragged. VID_20201015_100630.zip
  10. Hello, I am struggling to change filaments spool with the material station. At least the printer is struggling to recognize which filament I am inserting. (I am using Ultimaker filaments spool) (printer model S5 - September 2020 batch) Steps I take : open the material bay door press + sign on the chosen feeder (A,B, etc...) press "load" button insert the spool with the sticker on the left (filament going down) guide the filament tip into the chosen extruder. the screen show a yellow exclamation mark ==> the filament
  11. Hello folks, we purchased an Ultimaker S5 Pro Bundle and started printing a few days ago. It is an late 2020 model (U on the sidewalls) running on the newest firmware. Problem description: When starting a print (or even XY calibration setup) the printhead moves to the front left corner. It loads the material and purges about 50cm of filament. I think up until this point everything is normal procedure. From here on out the printer continues to make strings of filament. It moves between front left corner to mid left corner and creates strings of filament until the pr
  12. I have an Ultimaker S5 Pro Bundle for about 6 months now. The machine has performed very well with a few minor issues I was able to resolve. Recently, however, I have been experiencing what appears to be a common problem; broken PVA. The first time this happened I followed these instructions with success https://support.ultimaker.com/hc/en-us/articles/360012325219-Removing-broken-PVA-from-the-Material-Station . It turns out I was on the last 10' or so of material so I decided to order more. Also, coincidentally, a firmware update (5.8.0) had been released to address the breaking PVA issue, whi
  13. Hey Everyone, I have 2 spools in the material station. My print is finished and I can see that both materials are retracted up into the bowden tubes approximately 2 inches above the cores. I want to remove these two spools. The eject button lights are blue. The eject button gives no response when I push it. I checked the material menu and all buttons are grayed out. For each material it says it is in use. I have rebooted and have the same situation. What am I missing? I'm sure its something simple. Thank you in advance, Mi
  14. So here I am again with another issue that popped up at the end of spool on a long print. When I saw the machine was sitting idle, I assumed it was the material (UM CPE) stuck in the printhead again. That has occurred multiple times since a recent firmware (5.7.2 and 5.7.3) update, but can be recovered without losing the print. But to my surprise, it was a new error (ER34). This seems like an odd error to have on a when the machine is used frequently. The printcores have not been moved in over a month. The machine hasn't been moved. I checked the connection at the top of the pri
  15. Hello all, I just received my air handler and material station a couple days ago. I have printed a few things successfully with Ultimaker ABS…but I can’t get the print to end gracefully. Each time the print ends, I get the following error: At the end of a 14-hour print, I decided to video the end of it to see if it would happen again - and it did. It has happened each time. Here is that video: You will notice that the filament begins to pull back away from the hot end and it stops in the Bowden tube right as the Ultimaker
  16. Hallo out there. Got this error code during process "Line nr = 0"? tryed to start again but got the same error so the job nerver got started?? Any tips? Best regrds
  17. Using an AA0.8 hotend, our S5 Pro produces irregular shapes on what is supposed to be a vertical or near-vertical face of the geometry. The print layers shift erratically. It appears that some layers or groups of layers are inexplicably adding steps: However, layers shift both in and out but mostly out, thus eliminating the possibilty of a single axis losing steps and shifting an entire layer profile: Sometimes the shifts are more gradual. It still destroys the dimensional integrity of the component: Another issue that I
  18. Is there a way to bypass the material station when running materials that have not been optimized for it? Also, It would be very nice to be able to run head 2 on bypass, but still have head 1 fed from the material station.
  19. Hi all! I have noticed that sometimes NFC recognition of the spools in the material station is a bit tough. I mean: if i push the spool on the left of the bay is easier for the sensor to recognize the material spool, but even if the spool is recognized, when you turn off and then back on the printer, sometimes it recognizes wrong some spools and you have to unload and re-load back the material. It would be nice to have an "override" feature (just for ultimaker materials of course), where you can manually set the spool type and color when NFC does not work go
  20. I've run into a recent issue in which the end of the filament on our filament spool did not come free from the spool a the end of the print. This caused the print to fault out, with ER62 ("Filament Sensor Error"). I had to manually pull the filament out of the material station and then cycle the printer power to clear this error. After inspection, I discovered that a notch had been ground into the filament, due to it being stuck on the spool and the pre-feeder continuously attempting to feed it. Once the notch was ground in, it couldn't have been retracted by the pre-feeder, as there was n
  21. Printing with Kyma petg C loaded from Market place does not show up in the menu on S5. rebooted machine print will not print because it give error that kyma is not loaded but gives me no option to load it this happens a lot that I am unable to get a material onto the list
  22. Late last week, I had a print where the X position between printcores 1 and 2 was significantly off. This showed up as the prime tower looking like two interlocking rings instead of concentric rings. I re-did the X/Y calibration, and printed another job requiring support material (Breakaway), and the same thing happened. The only "change" before this happened is that I finally tried out the CC 0.6 printcore on a job using. I used it for one job, then went back to the AA 0.4 printcore that I had been using. Both of these instances occurred after that. What else could be causing
  23. Our UMS5 Pro has been running long enough to need bearings and bowden collets replaced. Having purchased it new less than 6 months ago, these machines apparently are high-maintenance and finicky. (I documented 5 errors and nearly as many shutdowns within the last 12 hours.) Is there any preventative maintence that should be done to keep the material station happy? I'm concerned about clogged feeders and blocked sensors causing errors mid-print. My search for UM documentation on the subject has not landed any results. I'd be glad to hear what other Pro users have found helpful.
  24. Facts: I have not changed any speed/feed/material settings. Printer is now intermittently seeming to lose steps. A few days ago it printed and looks like in the front to back axis it lost a good number of steps and shifted the whole print forward between 1 and 2mm. yesterday it seems to have dropped the build plate too far by at least that amount. Oddly, the front of the print is significantly more gaped between layers (so the build plate is leaning forward? I have no idea how many print hours are on this machine, the printer does not store that kind of data. My guess is that the increased h
  25. I have a Ultimaker S5 Pro Bundle. Recently I have 2 problems. 1. At the end of the print the printcore moves away. But when he does that, it moves against the top of the print, so it gets pushed away. The result is the glass plate gets pushed out of the mount! It only happens with higher prints. (say, > 50mm height) 2. After the print is done, the filament is unloaded from the core. It gets pushed into the materialstation, but the filamentspools are not rotating backwards. So the filament pushes into the open space in the material station. I can see the
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