Jump to content
Ultimaker Community of 3D Printing Experts

UMO steppers taking unpredictable steps


Recommended Posts

Posted (edited) · UMO steppers taking unpredictable steps

Hey all you knowledgeable people out there.

So I have this really bizarre issue with my UMO and for the life of me, I can't figure it out.

Basically everything seems to work fine for the first 30 seconds or so. Preheat, start process all works great.

Then once it gets to about 30 seconds in, the stepper motors start making clicking noises and stopping periodically fairly unnaturally. It will do a zig zag when it's suppose to do a straight diagonal line on the infill.

Watch this video of it in action. (I have the filament out so it's not suppose to be extruding, just watch the action of the pullies + printhead.) At this point it should be doing long diagonal strokes for the bottom layer infill.


It's not getting caught on anything and there isn't an abundance of friction on any axis. There is something electronic at fault.

Ok, so that's not so weird. but it gets weirder! I have another UMO I have access to that has a broken ulticontroller wire. So I thought hey. Maybe I'll just swap the Ulticontroller over so I can use the other printer instead of mine. Sure enough I swapped over the controller to another UMO and sure enough it does the same thing, but not consistently the same as the other one.

So I thought maybe there's some issue with my file. So I re-slice. Same issue.

Maybe it's my Ulticontroller, I swap the controllers keeping only the wires. Same issue.

Maybe it's my memory card, swap memory cards, and re-slice. Same issue.

Ok, maybe it's my CURA... I run a standard ulti-bot code already on the SD card. SAME ISSUE!


As you can see the first 2 layers went down perfect and then clicking started and motor stalls. Funny thing this time though, the extruder motor was doing the same thing...

So I'm at a loss. This CAN'T be the same issue with both machines it just seems completely unlikely. The ONLY part that is consistent with both machines is the Ulticontroller flat cables, of which I only have 1 set of so I can't swap that out to test.

Could a bad cable cause such a strange failure?

Any thoughts?

Edited by Guest
  • Link to post
    Share on other sites

    Posted · UMO steppers taking unpredictable steps

    Hi Valcrow,

    Lets try to tackle one problem at the time.

    Maybe they are not related.. (or maybe they are..)

    Have you tried swapping around your stepper drivers?

    My initial thoughts were that maybe they were overheating.

    Pay attention when swapping them around that you replace them with the pot meter facing the right direction.

    There should also be 3 small black blocks next to the stepperdrivers, are those all intact?

    If it helps, try to take a micro-picture (I don't know if you have access to such a lens?:p)

    If that doesn't make a difference, you could try to swap the X&Y motors around.

    See if that makes a difference.

    Looking forward hearing about your findings,

    • Like 1
    Link to post
    Share on other sites

    Posted (edited) · UMO steppers taking unpredictable steps

    I know what this could be!

    check if your fan underneath on the electronics is working.

    Had this myself lately, and found that a wire had broken from the electronics fan. With another printer the whole fan died…

    Edited by Guest
    • Like 2
    Link to post
    Share on other sites

    Posted · UMO steppers taking unpredictable steps

    Thanks for the suggestions.

    Very similar issues to you peggy.

    I have no idea which are stepper drivers or what pot meters are... But I think your initial assessment of overheating might be right?

    I took pictures of both UMO boards.





    So here's the thing, apparently both mobo fans were kaput in some way.

    UMO1, the fan was shorting or something because after plugging it in for a few minutes the fan was SUPER hot. I could feel it through the label. Something must be shorting, in addition there was a burny electronic smell. I thought it was just weird stuff purging from the nozzle, but I'm convinced it's the mobo fan. I have disconnected it for safety.

    UMO2, the red wire on the fan had broken off so the fan hasn't been running. I soldered it back on and it seems to be working albeit a bit slowly. I successfully printed an Ulti-bot so I guess the fan had something to do with it, either a short or too hot or something... the cooling it provides doesn't seem very significant but it seems to be working so far.

    The heat sink on one of the microchips fell off, 1 on each printer...

  • Link to post
    Share on other sites

    Posted · UMO steppers taking unpredictable steps

    The stepper drivers are those blue 'squares', 3 in a row and 1 in the opposite.

    You can also see that on 1 of the 3, the black cube is missing.

    That black cube is a heat sink and helps the stepper driver cool down, when it is becoming hot.

    Obviously, the fan is helping the same cause.

    So the fact your fan is kaput, but it is missing also its own cooling you are probably over heating.

    On both pictures you have 1 stepperdriver with a heatsink missing, however on the second photo it is on the extruder motor, so that should not interfere with your X or Y movement.

  • Link to post
    Share on other sites

    Posted (edited) · UMO steppers taking unpredictable steps

    those little heatsinks come loose very quickly, when I build my UMO they were already loose in the box before building...

    Edited by Guest
  • Link to post
    Share on other sites

    Posted · UMO steppers taking unpredictable steps

    Nice one, Peggy! Good catch.

    The difference between no fan and a little bit of fan is theoretically infite (0 miles per hour versus 1 miles per hour is more than 2X. It's more than 10X). But of course in reality there is some convection without the fan so there is a tiny bit of wind. But even a very weak fan cools maybe 10X or 100X better than no fan.

    Getting the fan up to full speed might add another 2X to 4X cooling. Which may be relatively very little improvement. That's why even a very slow fan can make a huge difference. I discovered this years ago when doing temp measurements on an electric part. I was experimenting with different fan speeds and the part never changed temperature. Until the fan was off - then the part got very hot.

    • Like 1
    Link to post
    Share on other sites

    Posted · UMO steppers taking unpredictable steps

    K, done that.

    You guys are right, the fan was the issue at least for my UMO. After I soldered the wire back on I ran the thing for a 12 hour or so print and it had no funky mis-steps. So even the slow fan made it better, or the fan wiring had interfered somehow.

    Regardless the solution is to make sure the fan is connected and running for this particular case.

    Now to figure out the other one!

  • Link to post
    Share on other sites

    Posted · UMO steppers taking unpredictable steps

    What are your remaining issues?

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now

    • Our picks

      • The Ultimaker Showcase — October 14. What's new?
        Your dear friends at Ultimaker have some exciting news and insights for you!
        • 0 replies
      • New here? Get ahead with a free onboarding course
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 8 replies
    • Create New...