Jump to content
GMA3D

Is USB Connectivity to Windows 7 fixed??

Recommended Posts

Posted · Is USB Connectivity to Windows 7 fixed??

My company purchased a UM2 at the begining of the year and I was tasked with learning all about it. However there is one issue that seems to plague this machince, and this is USB Connectivity for weeks I've noticed there seems to be no effort on the part of this company to solve this problem! When are the drivers going to be fixed?

Share this post


Link to post
Share on other sites
Posted · Is USB Connectivity to Windows 7 fixed??

I'm not sure what you are asking. I have windows 7 (64 bit) and I can connect to my UM2 through USB just fine. I rarely do it (a few times per year) but it works fine.

Some people lately complained that Cura wouldn't recognize their printer - not sure if this is what you are talking about - anyway they were able to connect by installing the Arduino IDE which installs the USB driver (UM2 has a Arduino chip and so the USB is maintained by the Arduino community). I never had to do this because Cura is supposed to come with the USB driver. When you install Cura there is a point where it goes off on a tangent and asks if you want to install the USB driver and then runs the Arduino installer.

When you plug your USB cable into windows machine it should make those 2 tones indicating it recognized a USB device. If you have "device manager" open it will show up in there either as an unrecognized USB device, or if the arduino driver is installed it will recognize it as a com port such as "COM5" "COM9", "COM23" or similar.

I have 4 UM printers - 2 of which have never been connected through USB so I'm not sure why you care - and they print great.

Maybe you are talking about a totally different issue? Printing through USB instead of SD card? That's more involved and a trickier issue to solve.

Share this post


Link to post
Share on other sites
Posted · Is USB Connectivity to Windows 7 fixed??

Thanks Gr5

When I installed Cura it never asked me if I wanted to install the USB driver. I'm guessing thats the problem.

Share this post


Link to post
Share on other sites
Posted · Is USB Connectivity to Windows 7 fixed??

Yes. Probably. This may be a recent bug in Cura. Do you know what version you installed?

I recommend 15.04. I just installed it now and it prompted me to do the USB driver at the end of the install process.

It's fine to have multiple versions of Cura on your machine. They don't overwrite each other but instead exist as completely different applications.

Share this post


Link to post
Share on other sites
Posted · Is USB Connectivity to Windows 7 fixed??

Can someone confirm if the latest version of Cura (>15.06) still has the USB driver?

Share this post


Link to post
Share on other sites
Posted · Is USB Connectivity to Windows 7 fixed??

 

@gr5: It looks like it is at least packaged in the installer.

Share this post


Link to post
Share on other sites
Posted · Is USB Connectivity to Windows 7 fixed??

Officially the USB connectivity is not supported. This is why we haven't spent a lot of time on polishing is. The drivers should work, so could you tell me what the problem is with those?

Share this post


Link to post
Share on other sites
Posted · Is USB Connectivity to Windows 7 fixed??

Officially the USB connectivity is not supported.

 

Even for firmware upgrades?

Share this post


Link to post
Share on other sites
Posted · Is USB Connectivity to Windows 7 fixed??

Even for firmware upgrades?

 

Its the only reason why there still is a usb port on the UM2. So the firmware updating should work.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Our picks

    • Ultimaker Cura 4.0 | Stable available!
      Ultimaker Cura 4.0 is mainly focused on the improved user interface and cloud integration.
      As always, we want to collect your user feedback for this release. If there are any improvements you can think of, feel free to mention it here and help us to shape the next release.
      • 98 replies
×
×
  • Create New...

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!