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Ultimaker 2 printhead got cracked and the filament snapped on the feeder when i went to to the mall

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I left my printer unattended printing a bonsai planter then when i got back the print was only 1mm short and the printhead was cracked and the filament snapped on the feeder. Now i cant remove the filament between the nozzle and the end of the feeder. I inspected the nozzle and it got pla material on it, im thinking that the nozzle grinded on the print.

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could you upload some pictures of your printhead?

When removing the blue horse shoe and pushing down the white clip you should very easily be able to pull out the bowden tube.

If you do this at the feeder while your printhead is hot, you should be able to manually remove the filament.

Good luck!

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