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Posted · stepper motor failed on UM2. specs for ordering a new one?

so the X axis stepper motor on my machine failed, its really hard to turn and it sticks and feels nasty while trying to rotate it, i assume the bearings or something failed (i plan to take it apart to check it out later). although at 1300 hours of print time im not upset about it. but i'd like to know the specs of it so i can order a new one. i took a photo of the ID tag on the motor but its in an arcane language and im sure the ancient sacred text to translate it has been lost in a deep forgotten catacomb.

why does ultimaker not sell the stepper motors their printers use on their website? even their canadian distributor (im from canada) doesn't supply them.

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13014863_998758790202687_119546507_n.thumb.jpg.7c9629bba845620895d79ef48ef4b694.jpg

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    Posted · stepper motor failed on UM2. specs for ordering a new one?

    Contact your local reseller he should be able to sell them to you (even if not listed (yet)).

    I believe you can find the specs on the github:

    https://github.com/Ultimaker/Ultimaker2/tree/master/1182_X%2CY_Motor_%28x2%29

    It's a NEMA17 motor

    The thing written on the label gave me this result in google:

    https://www.pololu.com/file/0J714/SY42STH38-1684A.pdfX

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