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I need repairs

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Hi, tsharpe,

I'm sorry you're having trouble with your printer. fbrc8 is Ultimaker's North American assembly and support partner. If you want to put in a ticket to support@fbrc8.com, we can see what we can do for you. We're available by livechat or phone during business hours, but email or live chat is usually the easiest way for us to troubleshoot an issue so we can exchange photos/videos/instructions. If you'll send an email with the information listed here, it will make it easier for us to figure out the best way to help you.

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