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Ultimaker 3 Extended won't start after firmware update

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Posted · Ultimaker 3 Extended won't start after firmware update

Hello,

yesterday I received my new Ultimaker 3 Extended. After a firmware update directly from the printer with ethernetcable it won't start. The download was completed, after that the printer restarted and the only thing thant happens is, that you see the Ultimaker logo on the screen.

Any idea?

Kind regards.

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Posted · Ultimaker 3 Extended won't start after firmware update

I have the same problem now... What did you do? You contacted your reseller?

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Posted · Ultimaker 3 Extended won't start after firmware update

I have the same issue. I contacted my reseller, I'll update when they get back to me, but they said it wasn't normal.

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