Jump to content
Ultimaker Community of 3D Printing Experts

Unable to print first time user

Recommended Posts

Hey everyone,

I just purchased an Ultimaker 2+ extended and trying to get it up and running for its first print. I walked through the installation steps, but ran into a problem. I loaded the filament material into the feeder, which advanced the filament through the tube to the nozzle. However, when I get to the part where I need to wait for the material to come out of the nozzle it never does. I let it run for about 30 minutes, and then selected cancel. The nozzle is new, and hot. But it does not seem to advance the plastic out the end.

Since this is a new machine, I don't think it is a clog, and the filament is drawn all the way to the nozzle, and I can see the feeder rotating. Any suggestions for getting this printer working? I read about the atomic method on the webpage, should I try that?  

Any help is greatly appreciated....

Edited by Guest

Share this post

Link to post
Share on other sites

I reloaded the filament, and noticed that the feeder had dug into the filament, which prevented it from feeding into the nozzle. I reloaded the filament, and pushed it until it begin to feed into the heated nozzle, and then it started to pour out.

So try removing the filament and restarting.. and look for that dug in filament point in the feed.

It works now!

Share this post

Link to post
Share on other sites

Hi @Benburger,

thank you for your post and welcome to the forums! Good to read your Ultimaker 2 Extended+ works :)

By turning the set screw on the top of your feeder you can change the tension on the spring in the feeder. Since it works now, and it is 'out of the box' it should be fine, but it is something you can look at for future references. Somewhere around the middle should be fine.

Alternatively, maybe there was something else near the printhead, that obstructed the filament from moving further (could be a clog or an unwanted edge somewhere) and that prevented it from extruding.

Was the tip of the filament you are feeding a clean cut, and are there no edges to get caught somewhere? It is advised to make sure the tip is straight and pointy.

Good luck, and curious to see what you will be making!

If you want, feel free to share it with us in our 3D Print section :)

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Our picks

    • How to 3D print with reinforced engineering materials
      Ultimaker is hosting a webinar where we explain how you can achieve and maintain a high print success rate using these new reinforced engineering materials. Learn from Ultimaker's Product Manager of Materials and top chemical engineer Bart van As how you can take your 3D printing to that next level.
      • 0 replies
    • "Back To The Future" using Generative Design & Investment Casting
      Designing for light-weight parts is becoming more important, and I’m a firm believer in the need to produce lighter weight, less over-engineered parts for the future. This is for sustainability reasons because we need to be using less raw materials and, in things like transportation, it impacts the energy usage of the product during it’s service life.
        • Like
      • 12 replies

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!