U3 Stops to print randomly while printing with WIFI

[esteban-pacheco 33]

hello Forum. I'm having this problem> U3 Stops to print randomly while printing with WIFI, and the printer freezes.

does anybody experienced the same problem?

Best,

Esteban

[Siebet 27]

Hi,

You can try to update the firmware, It may help

[esteban-pacheco 33]

Hi,

You can try to update the firmware, It may help

 

already did it... it works soemtimes, sometimes int freezes, it is random

[Daid 306]

This is only happening when WiFi printing?

Is cura running&monitoring the printer when this happens?

Does the menu on the printer still respond?

If the menu responds, what happens if you try to tune the temperature?

Can you send me the log files after this happened? Instructions:

 

• Wait for the problem to happen
  
• Restart the printer
  
• Insert an USB drive
  
• Goto the maintenance->diagonstics menu, select "dump logs to USB"
  
• It will create a file on the USB drive, send me a copy
  

 

[esteban-pacheco 33]

This is only happening when WiFi printing?

Is cura running&monitoring the printer when this happens?

Does the menu on the printer still respond?

If the menu responds, what happens if you try to tune the temperature?

Can you send me the log files after this happened? Instructions:

 

• Wait for the problem to happen

• Restart the printer

• Insert an USB drive

• Goto the maintenance->diagonstics menu, select "dump logs to USB"

• It will create a file on the USB drive, send me a copy

 

 

hey Daid: im using Cura 2.4 and the Firmware is the last stable version

- 1) until now it only happened while WIFI printing.

- 2) Yes, cura was Monitoring the Printer

- 3) the Printer doesnt respond, ist frozen.

- 4) since the Printer is frozen, any reading is impossible.

- 5) im going to send the logs, i have to wait for the Problem to happen again, it is random.