Switch the Head Jam

[Gizan7 0]

When I try to configure the 2nd head on the Ultimaker 3 it does not go up or down, when it should be. Is there any easy fix to this problem? Has anyone else had a problem with switch nozzle on a Ultimaker 3? Been trying to find a solution online for the past month and had not found one yet.

Edited March 26, 2017 by Guest

[fbrc8-erin 218]

I'm not sure what you mean by configure the second head. Which process are you trying to run?

If you move the lifting switch by hand, can you move it backwards and forward? Can you move the lifting switch if you take the Core out?