Jump to content
mstr-forged

Ultimaker 3 - USB drive not detected

Recommended Posts

Posted · Ultimaker 3 - USB drive not detected

Hello,

Yesterday I ran the first print on our brand new UM3 (a Benchy), running off the provided USB stick. This started fine with no software issues (the PVA didn't adhere properly though, and when I noticed I cancelled the print).

Today I tried to start a new print (another Benchy, with tweaked settings), again with the USB stick, but the printer did not detect it.

(Both files prepared with Cura 2.5.0.)

I tried to use a different USB stick, and the printer did not detect that either.

I haven't been able to find any posts in this forum about this issue. Any help would be appreciated.

Do I need to contact the retailer's support, or can I fix it myself?

Share this post


Link to post
Share on other sites
Posted · Ultimaker 3 - USB drive not detected

Update: After managing to connect the printer to our institution's network via LAN cable, I was able to update to the latest firmware. The USB port now appears to be working properly and can detect USB sticks, though I haven't yet run any prints.

Share this post


Link to post
Share on other sites
Posted (edited) · Ultimaker 3 - USB drive not detected

To anyone reading this post later: If you have firmware 3.6.2 on your UM3, please upgrade to 3.6.3. or higher. There is indeed a bug in 3.6.2 for the USB stick recognition.

Edited by Guest

Share this post


Link to post
Share on other sites
Posted (edited) · Ultimaker 3 - USB drive not detected

Since this is the first search result for "Ultimaker 3 USB not recognized" I will put my discovery here.

UM3 does not recognize sticks formatted as exFAT. If your stick isn't showing up, try formatting it to MS-DOS FAT32.

Edited by twlum

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Our picks

    • Ultimaker Cura 4.0 | Stable available!
      Ultimaker Cura 4.0 is mainly focused on the improved user interface and cloud integration.
      As always, we want to collect your user feedback for this release. If there are any improvements you can think of, feel free to mention it here and help us to shape the next release.
      • 98 replies
×
×
  • Create New...

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!