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LCD display is not working in Ultimaker 3 Extended

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Posted · LCD display is not working in Ultimaker 3 Extended

Hi

I am recently purchased Ultimaker 3 extended, after using couple of days suddenly LCD display is not working,I have verified the connections of display and board,but the issue is not resolved.

Please help out from this issue.IMG-20170711-WA0002.thumb.jpg.c4d8e256217427c9179f118eaf99d8c2.jpgIMG-20170711-WA0002.thumb.jpg.c4d8e256217427c9179f118eaf99d8c2.jpg[/media]

IMG-20170711-WA0002.thumb.jpg.c4d8e256217427c9179f118eaf99d8c2.jpg

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Posted · LCD display is not working in Ultimaker 3 Extended

Have you contacted your reseller? If the connections are good it's probably best to contact them so they can resolve it for you.

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Posted · LCD display is not working in Ultimaker 3 Extended
1 hour ago, WK1234 said:

I have the EXACT SAME issue with my UM2E+.

 

I don't think it is related, because as far as I know are the connections/boards different between UM2+ and UM3. But anyway, this thread is quite old and there was no feedback from the thread owner what happened with his printer in the meantime.

 

You can just check if the connections are ok and if ok, contact your reseller.

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Posted · LCD display is not working in Ultimaker 3 Extended

Hi All

There may be a two reasons to get this issue.

1. LCD cable and Board

2.LCD display 

Step.1 first we have checked the all cable connections and board then restarted the printer.

Step.2 we have changed with new cable and board then also it is not worked.so we confirmed that it is not problem with the cable and the board.

 

We have contacted our local reseller and claimed the LCD display part under warranty then we replaced the part.it is worked well.

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