Jump to content
Ultimaker Community of 3D Printing Experts

HELP "order processing" Log your SN# and Shipdate here


Recommended Posts

  • Replies 139
  • Created
  • Last Reply

Top Posters In This Topic

Posted · HELP "order processing" Log your SN# and Shipdate here
Order # 1827

Payment confirmed 3/16/2012

Jealous of how quickly italianmaxx got his ;)

Tracking received 4/20/2012 @ exactly 5 weeks. Yesterday I found out about the Ulticontroller and asked to have it added to my order only to have the shipment notification show up only hours later; they informed me they can't add it to my order. Definitely not worth another €60 of shipping for an €80 thing.

Oh well, at least it's coming home finally!

  • Link to post
    Share on other sites
    Posted · HELP "order processing" Log your SN# and Shipdate here

    Hi Tinsoldier,

    I am sorry to hear it couldn't be included in your shipping.

    Keep an eye out for the Ulticontroller, we are looking for alternatives on shipping (costs).

    - Sander

  • Link to post
    Share on other sites
    Posted · HELP "order processing" Log your SN# and Shipdate here

    I didn't even finish my sentence and this is posted on the Blog post on blog.ultimaker.com/

    More affordable shipping

    We’ve added shipping alternatives and negotiated with DHL to get better rates.

    DHL shipping costs are lowered by 20% as of today.

    For small parts under 200 grams, there’s a new, very affordable postal method (between € 8.50 euros for NL and € 13.50 Worldwide)!

    For parts and PLA up to 2 kg, costs are € 28.50 worldwide, and even lower in europe.

    Keep checking our blog, we will be updating it more frequently now a days!

  • Link to post
    Share on other sites
    Posted · HELP "order processing" Log your SN# and Shipdate here
    order #2182

    Payment confirmed 21/4/12

    Included the UltiController

    -Daniel

    Got my tracking number today (24/5) ... Time to start clearing a space to build and operate it. :-)

    Arrived today (29/5), pretty good since it spent 2.5 days stuck in customs (landed in Australia Friday night).

    Frame is together and 3 axis motors mounted so far, a full photo log will follow...

  • Link to post
    Share on other sites
    Posted · HELP "order processing" Log your SN# and Shipdate here

    # 100001886 ordered 23 Mar 2012 arrived 26 Apr 2012 in Australia.

    Really appreciated the email from the ultimaker team after 4 weeks to let me know they hadn't forgotten my order :)

    Unboxing pics for those interested: http://robotification.com/2012/04/26/ultimaker-3d-printer-unboxing-pictures/

    I know what I'll be building this w/e.

  • Link to post
    Share on other sites
    Posted · HELP "order processing" Log your SN# and Shipdate here

    order #1850

    Ordered 19-03-2012

    Confirmed Payment: 21-03-2012

    Arrived: 24-04-2012

    Thanks

  • Link to post
    Share on other sites
    Posted · HELP "order processing" Log your SN# and Shipdate here

    Order # 1838

    Ordered 3/18/2012

    Payment confirmed 3/21/2012

    Delivered 4/24/2012

    built 4/28/2012

    first print 4/29/2012

  • Link to post
    Share on other sites
    Posted · HELP "order processing" Log your SN# and Shipdate here

    Order # 100002318

    Ordered 4/5/2012

    Payment confirmed 5/5/2012

    Delivered 31/5/2012

    Built: Tomorrow!

  • Link to post
    Share on other sites
    Posted · HELP "order processing" Log your SN# and Shipdate here

    Order #: 100002178

    Ordered: 20.04.2012

    Confirmed: 25.04.2012

    Delivered: 05.06.2012

  • Link to post
    Share on other sites
    Posted · HELP "order processing" Log your SN# and Shipdate here

    Order #: 100002476

    Ordered: 18. May 2012

    Confirmed: 22. May 2012

    Delivered in Austria: 12. June 2012

    assembling - @weekend - aahh why is weekend soooo far away :?

    EDIT1: Weekend was there and Ultimaker is finished now :-) NICE!! :D

  • Link to post
    Share on other sites
    Posted · HELP "order processing" Log your SN# and Shipdate here

    I know this might not be quite the right thread for this but I didn't want to create a new one just for one silly question. What I'm wondering is if anyone knows what kind of timeframe to expect for shipment of spare parts? I ordered a v3 bolt over a week ago and it still hasn't shipped. Now I realise that the guys are swamped with "real" orders but I just feel like such a tiny order should be able to get filled relatively quick since it's just a matter of dropping a bolt in an envelope.

    edit: I guess I'll answer myself :) Ordered on the third and it was delivered today. It seems someone forgot to update the status of the order to "shipped" hehe.

  • Link to post
    Share on other sites
    Posted · HELP "order processing" Log your SN# and Shipdate here

    Order: #100002695 June 7

    Payment confirmed June 9

    Shipped June 15

    Delivered June 18

    Much faster than I expected. Painted it last night and will start assembling today. :D

  • Link to post
    Share on other sites
    Posted · HELP "order processing" Log your SN# and Shipdate here

    Hello All,

    Order #: 100003151

    Ordered: July 17

    Payment completed: July 19

    Payment confirmed: July 23

    Preparing shipment: August 9

    Complete: August 10

    Shipped: August 10

    Delivered: August 14

    Indicated lead time at order: 9 days

    Indicated lead time changed 27.7.12: 13 days

    Indicated lead time changed 1.8.12: 12 days

    Indicated lead time changed 2.8.12 (for orders placed after 3.7.12): 13 days

    Indicated lead time changed 3.8.12 (for orders placed after 7.7.12): 14 days

    Indicated lead time changed 8.8.12 (for orders placed after 15.7.12): 12 days

    Indicated lead time changed 10.8.12 (for orders placed after 24.7.12): 8 days :roll:

    Indicated lead time changed 13.8.12 (for orders placed after 3.8.12): 7 days :roll:

    Total days: 28

    Note: The Lead time is not a predictive time of what a new order placed today might expect for a delivery time, it is the lead time for orders placed 3 to 4 weeks ago based on an historical average. Your actual mileage may vary, could be more ... could be less. Also note, currently shipments only go out on Wednesdays and Fridays.

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now

    • Our picks

      • Ultimaker turns 10: A look back
        Ultimaker is turning 10 years old and that means it is story telling time! We'll explore 2010-2014, traveling through the evolution of the business from the Protobox and Ultimaker Original, to the major leaps forward with the Ultimaker 2 and Ultimaker 3.
          • Like
        • 0 replies
      • Ultimaker Transformation Summit
        Visit our virtual showroom and learn more about the Ultimaker ecosystem!
        • 14 replies
      • New here? Register your Ultimaker for free 3D printer onboarding course
        Hi,
         
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 0 replies
    ×
    ×
    • Create New...