There are many things that go back to "default" when you do a factory reset including all the steps/mm settings. Particularly, like conny_g, I'm guessing you messed around with Z steps/mm long ago? Does that sound possible?
Alternatively it could be the extruder steps/mm.
I would calibrate both. Move the Z some distance such as 100mm and then check that it moved the correct amount. Repeat with the extruder.
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conny_g 251
Do you use a different extruder than the original one?
Then you need to adjust the steps/mm.
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