PVA issue and Print stop not functionning

[alx1 0]

Hello,

We've had this issue with our new Extended 3 (see image). The printhead hit a pile of accumulated PVA and was knocked open. The ambient temperature and humidity are within the operating range and we've been using the default printer settings for the BB head + PVA. Still, the PVA accumulates on the print surface and the printhead knocks the print over. It would only mean a failed print if it wasn't for the capacitive sensor + auto stop not functioning. We'll try to replicate but did anyone else have problems with the auto-stop not functioning? Is there a firmware update in the works?

[Oj00 5]

Hi,

I wasn't aware there was an auto stop, when our printer did this:

The error code that eventually stopped it, although it took a long time, was that one printcore took too long to heat up. The capacitive sensor is used for the bed levelling.