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rebekah_harper 60
Ok I assume that the G-Code files are not newly generated ones after the problem G-Code?
I would suggest you use a different model and generate a new G-Code and see if it happens.
when you say the build plate doesn't move. I am hoping that all axis go to Home this being the build plate goes to the bottom.
if not, what height is it at when it start printing? is it the height it was priming the nozzle at?
just to confirm it's the UM2+ ?
if so sometimes I have to just turn it off and then on again and on two occasions I had to do a factory reset.
you may need to reinstall the latest firmware but that is easy enough through USB or Card
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