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Cursor position off (Dell XPS 15",2016)

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Posted · Cursor position off (Dell XPS 15",2016)

When trying to do any selections in Cura, I need to position the cursor below the wanted selection. If positioned directly on it will fail to select anything or it will select the selection above. Believe this might be related to a scaling issue as my screen have a resolutions of 3840 x 2160. However, issue is still present when changing screen resolution.

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Posted · Cursor position off (Dell XPS 15",2016)

The famous Anders Olson of Sweden has the same issue. I have an even larger screen and I don't have this problem in windows 7 nor in Linux but I think Anders has windows 10 maybe and he also has a high resolution. Do you have windows 10?

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Posted · Cursor position off (Dell XPS 15",2016)

It has nothing to do with the size of the screen, but it is an issue with specific Intel driver versions with the version of Qt that is used in Cura. You can fix it by either downgrading or upgrading your GPU driver. See https://github.com/ultimaker/cura/issues/2068

Thanks you, ahoeben! All good now! :D

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Posted · Cursor position off (Dell XPS 15",2016)

Using a different GPU (and driver) to render Cura does indeed fix the issue as well. But not everybody has the luxury of two GPUs in their computer. For the others, updating or downgrading their Intel GPU driver should fix it.

Note that your laptop vendor may not yet have a "sanctioned" version of a fixed driver. In that case, you have to update to a "generic Intel" driver. Windows 10 may not allow you to do so without first installing the current driver for Intel HD Graphics.

See my comment in the same github issue for details of the exact driver versions: https://github.com/ultimaker/cura/issues/2068#issuecomment-324917547

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