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UM2+ What a lousy box. Filament can not get out

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The filament calculation did not work for minutes and it was fully retracted, Now put the old part in the hose and I can not get it out. I would like a solution in such a device without tinkering. I do not want the screwing on of the transport unit, I have to consider that the part disintegrates into its individual parts. There must be such a device for something everyday without a screwdriver. who can help

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