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Cura 14.07 runs perfectly on my computer, Cura 3.04, 2.7 will not

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Posted · Cura 14.07 runs perfectly on my computer, Cura 3.04, 2.7 will not

Aloha All!

I was wondering if someone might be able to give me some advice - i have been able to run Cura 14.07 perfectly fine, but when i try to load any of the newer versions, they do not start the program after double clikcing on it....

Win10x64

cura 3.04

any thoughts would be appreciated....

thanks!

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Posted · Cura 14.07 runs perfectly on my computer, Cura 3.04, 2.7 will not

Hi,

welcome to the forums.

What happens whey ou want to start Cura? Any error messages?

If there are none, please take a look in event viewer. Should be in Start > Control Panel > Administrative Tools > Event Viewer.

And there should be a cura.log file created by Cura 3.x too.

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Posted · Cura 14.07 runs perfectly on my computer, Cura 3.04, 2.7 will not

C:\Users\[you]\AppData\Local\cura should contain two files: stdout.log and stderr.log. Could you zip those up and post them somewhere?

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Posted · Cura 14.07 runs perfectly on my computer, Cura 3.04, 2.7 will not

Thanks for the quick replies - when i try and launch cura from either the shortcut from the start menu, or directly from the install director(either normally or "run as administrator", neither way do i get any sort of system response....nothing to indicate that it is loading....

I checked both the appdata\local\ as well as the event viewer.... the event viewer has no errors listed for cura or anything else at the time i attempt to launch the program, and there is no cura folder in the appdata\local directory....

it is quite strange....i have uninstalled, deleted directories, reinstalled..... same each time.....

thanks again, any help is appreciated...

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Posted · Cura 14.07 runs perfectly on my computer, Cura 3.04, 2.7 will not

side note, i just uninstalled, and thought i would try the 3.1 beta - when i installed and ran that, i do briefly get the "working/busy" mouse cursor......but that is as far as it goes....no splash page and no cura entry in appdata\local, and still nothing in event viewer....

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