Cura won't start

[gup7020 0]

Hi All,

New user here.

Just downloaded the Cura 3.1.0 software and installed it.

When the install was finished, it asked if I'd like to run Cura. I clicked yes.

The user agreement  pops up, then immediately another popup tells me that Cura.exe has stopped working. The only option is to close the program.

 

I tried again, with the same result.

 

I saw in the forms that some people had problems with the latest version, but had success with the previous version, so I uninstalled 3.1.0 and tried 3.0.4. Same result.

 

I uninstalled 3.0.4 and tried 2.7. Same result.

 

At this point, I don't think the version is the problem, but I don't have any idea what the real problem is.

 

My computer meets the minimum requirements, but are there other requirements that I'm not thinking of?

 

My computer:

Sony Vaio E-Series laptop

Win 8.1

64 Bit

8 GB RAM

Intel Core i7 CPU

AMD Radeon HD 7600M graphics chip

 

Any help is greatly appreciated!

 

[nallath 738]

Did Cura generate logs? Did you upgrade your drivers?