Jump to content
Ultimaker Community of 3D Printing Experts

Ultimaker Original does not connect + display error


thomas_lee_90
 Share

Recommended Posts

Posted · Ultimaker Original does not connect + display error

Dear community,

 

I finally finished assembling my ultimaker original. Unfortunately, when I tried to turn it on for the first time, the display only shows dark marks. In addition to this, I tried to do a system check through Cura, but the software says "no connection" - although the USB is plugged in. I already checked the connections from the Ulticontroller to the mainboard and made sure that EXP1 goes to EXP1 and EXP2 to EXP2. I attached two pictures of the display. Does anyone have a clue of what's wrong and how to fix it? I would really appreciate any hints, thank you!

IMG_8108.thumb.jpg.474be8d892f3ee35f6ce20dcf7508caa.jpgIMG_8109.thumb.jpg.e9789eb6c88f6f278f7223948f09f1b4.jpg

  • Link to post
    Share on other sites

    Posted · Ultimaker Original does not connect + display error

    With power off I'd check all the pins that go into the arduino to make sure there aren't any bent ones.

     

    Also try removing the arduino board from the UM board and connecting to USB (which will power it up) and see if you can connect to the board that way using pronterface.  Or try to connect to it in cura 15.* with and update the firmware from within cura.

     

    You want to figure out if the problem is with the arduino board or the green board.  Hopefully it's just a loose connection and removing and re-inserting the arduino will fix your issue.

     

    If you have a windows machine and connect it to the arduino and you have the arduino driver installed you should hear that "ba da" sound where the second note is a higher pitch.  Then in device manager you should see a usb device that popped in when you plugged it in and/or it should then appear as a COM port in the list of COM ports.  If it appears in USB but not COM ports then you probably don't have the arduino driver installed.

    • Like 1
    Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
     Share

    • Our picks

      • The Ultimaker Showcase — October 14. What's new?
        Your dear friends at Ultimaker have some exciting news and insights for you!
         
        • 0 replies
      • New here? Get ahead with a free onboarding course
        Hi,
         
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
        • 8 replies
    ×
    ×
    • Create New...