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Ultimaker AMA: Quality Control & Assembly - May 16th 5pm CEST


SandervG

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Posted · Ultimaker AMA: Quality Control & Assembly - May 16th 5pm CEST
3 hours ago, cloakfiend said:

Ok heres my question, Was printing quicker and maintaining the same quality of prints ever explored? If not why not.? Also why does no one in filament exploration experiment making nice filaments that easily smooth with say...acetone. seeing as your filament back in 2016 was the best. Even better than colorfabb, as we (I) know the blends of pla and pha produce effortless amazing results. also are the fans on the Ultimaker S5 the same as on the Ultimaker 2 / 3? How do you decide to source a new part or continue to use an existing part?

The R&D team is always working hard to improve the customer experience, reliability and quality get the highest focus. as much as possible we try to use common parts, such as with fans, but also here the quality is the leading decision variable.

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    Posted · Ultimaker AMA: Quality Control & Assembly - May 16th 5pm CEST

    Are you guys looking into using 3d printed parts (SLS, Clip technology by carbon3d....) instead of injection molded ones? Allowing you to adjust even quicker. What are the drawbacks keeping you from doing so?

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    Posted · Ultimaker AMA: Quality Control & Assembly - May 16th 5pm CEST
    3 minutes ago, cjs said:

    What are the challenges with the new aluminium build plates? I heared that they were delayed because of issues in the supplie chain.

    There are no challenges, only opportunities? In this case we are working to achieve the highest possible quality for the aluminium build plate and this is taking a little longer than anticipated.

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    Posted · Ultimaker AMA: Quality Control & Assembly - May 16th 5pm CEST
    2 minutes ago, cjs said:

    Are you guys looking into using 3d printed parts (SLS, Clip technology by carbon3d....) instead of injection molded ones? Allowing you to adjust even quicker. What are the drawbacks keeping you from doing so?

     

    When the Ultimaker 3 was first introduced, in order to cut back on lead time after there was a design change to the reel holder, printed reel holders went out with the some number of the first units produced. 

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    Posted · Ultimaker AMA: Quality Control & Assembly - May 16th 5pm CEST

    are you currently working or looking at the circular economy?

     

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    Posted · Ultimaker AMA: Quality Control & Assembly - May 16th 5pm CEST
    2 minutes ago, cjs said:

    Are you guys looking into using 3d printed parts (SLS, Clip technology by carbon3d....) instead of injection molded ones? Allowing you to adjust even quicker. What are the drawbacks keeping you from doing so?

    We are always looking to use 3D printing, until now we have exploited this much more within our own production process than within the product itself. 

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    Posted · Ultimaker AMA: Quality Control & Assembly - May 16th 5pm CEST

    I'm about to head out for now, but it was great getting to see everyone's questions. I had a lot of fun. If you have any additional questions, feel free to add them below. I'm around pretty regularly, and always happy to help. 

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    Posted · Ultimaker AMA: Quality Control & Assembly - May 16th 5pm CEST
    1 minute ago, peggyb said:

    are you currently working or looking at the circular economy?

     

    We analyse our impact on the environment and make conscious choices about material selection and freight in the supply chain. In addition 3D printing itself often helps our customers to reduce wastage versus traditional moulding technologies.

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    Posted · Ultimaker AMA: Quality Control & Assembly - May 16th 5pm CEST
    1 minute ago, fbrc8-erin said:

    I'm about to head out for now, but it was great getting to see everyone's questions. I had a lot of fun. If you have any additional questions, feel free to add them below. I'm around pretty regularly, and always happy to help. 

     

    Thanks @fbrc8-erin , you've been amazing! Thank you so much for making some time available and give us more insight in how we assemble Ultimaker's in the US and how you do quality control. If anyone has any further questions, feel free to write them below. The official time has past but we'll try to answer any follow up questions at a later time as good as we can! 

     

    In a month or so we'll have a new UltimakerAMA where you have the opportunity to talk to Ultimaker or Industry expert. If you would like to talk to someone, or if you would like a certain subject; let me know!! You can write your suggestions here :)

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    Posted · Ultimaker AMA: Quality Control & Assembly - May 16th 5pm CEST
    19 minutes ago, peggyb said:

    Which terms of Lean are you using at the moment and are there any others for the future?

    We currently train people in relevant roles in the concepts of lean six sigma. Most of the Supply Chain & Manufacturing team now have at least a white belt, with 20 yellow belts, 6 green belts and 2 black belts. With a common understanding we apply lean six sigma methodology and continually improve our process throughout the value stream. In addition to this we always test every single printer that is produced to ensure that it is 100% conform to specification before shipping it to customers.

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    Posted · Ultimaker AMA: Quality Control & Assembly - May 16th 5pm CEST

    Thanks @fbrc8-erin and @SteveH !!

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    Posted · Ultimaker AMA: Quality Control & Assembly - May 16th 5pm CEST

    @kmanstudios You kindly asked "During developmental cycles how long does it take to have a change go from notification to implementation? An example would be the change from the white slider blocks to the black slider blocks on the UM3 Series. Could you say anything about what process is in place?"

     

    This depends on the part and scope of the change. R&D perform advanced life-cycle testing (ALT) and this takes a differing amount of time for different parts. Sometimes a change can be tested in a few days (by printing) and other times we need to work with first and second tier suppliers for several months.

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    Posted · Ultimaker AMA: Quality Control & Assembly - May 16th 5pm CEST
    4 minutes ago, peggyb said:

    Thanks @fbrc8-erin and @SteveH !!

     

    And thank you for participating @peggyb, we hope you gained something out of it ?

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    Posted · Ultimaker AMA: Quality Control & Assembly - May 16th 5pm CEST
    1 hour ago, SandervG said:

     

    Hah, nope! We have different colors that fit different roles. I believe Blue, Red and Black. @SteveH may have to correct me there. I believe the blue shirts are for production and are also ESD safe. Red shirts are for inbound quality control. Green is logistics and black are the teamleads. 

    No, red shirts just die first...LOL ?

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