Jump to content
Ultimaker Community of 3D Printing Experts

Support Blocker - Cube Placement - Problem/Bug? Cura 3.3.1


Tomasz_M
 Share

Recommended Posts

Posted (edited) · Support Blocker - Cube Placement - Problem/Bug? Cura 3.3.1

Hi everyone,

 

today, for the first time I wanted to try to Support Blocker function available in Cura 3.3.1. The function, as is, works fine, however placement of the blocker cube is a nightmare.

 

Consider an example when you do not want any PVA support in small horizontal through-hole, like this one:

Przechwytywanie1.thumb.PNG.e2d5fac2b22b7d3b3c40b4ec3c0ed824.PNG

 

As I understand if I want to block the support I select the body of the object, then select "Support Blocker" and then click the red area visible on the picture above.

 

Aaaaaand nothing happens, however after changing the camera view I find a very distant dot, far away from the printer workspace:

Przechwytywanie.thumb.PNG.08d4c919a14f9625a2aa0131c701b930.PNG

 

If I'm very very precise with my mouse I can select them, then enter the 0,0,0 mm position in the Move menu and then use the blocker cube as intended.

 

Am I doing something wrong? How should I select the area for support blocking? Or is it a Cura bug?

 

 

Edited by Tomasz_M
  • Link to post
    Share on other sites

    Posted · Support Blocker - Cube Placement - Problem/Bug? Cura 3.3.1

    What I do when it is difficult to click on the underside is simply to click on the side wall of the part and then use the move tool to quickly move the cube to where I want.

     

    Screenshot_2018-05-14_11-37-07.png.1b8b0d0a63e290afcd5a1d9b165a5e08.png

  • Link to post
    Share on other sites

    Posted · Support Blocker - Cube Placement - Problem/Bug? Cura 3.3.1

    This is (obviously) not the way it is supposed to happen. Picking the "depth" of the location on the screen where you click seems to go wrong. I don't yet understand why this happens exactly, but it has been reported by a small handful of users. What GPU do you use?

  • Link to post
    Share on other sites

    Posted · Support Blocker - Cube Placement - Problem/Bug? Cura 3.3.1

    Hi ahoeben!

     

    It's just Intel's HD 4000.

     

    Can I perform any user test for you? I'm very eager help ?

  • Link to post
    Share on other sites

    Posted · Support Blocker - Cube Placement - Problem/Bug? Cura 3.3.1

    Thanks, that helped in reproducing the problem. I will try to fix it.

  • Link to post
    Share on other sites

    Posted · Support Blocker - Cube Placement - Problem/Bug? Cura 3.3.1
    Link to post
    Share on other sites

    Posted · Support Blocker - Cube Placement - Problem/Bug? Cura 3.3.1
    6 minutes ago, ahoeben said:

     

    Thank you for such a quick response!

     

    I'm glad to report that the patch fixed the above problem for me. PERFECT

  • Link to post
    Share on other sites

    Posted · Support Blocker - Cube Placement - Problem/Bug? Cura 3.3.1

    Thanks for testing it so promptly

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
     Share

    • Our picks

      • The Ultimaker Showcase — October 14. What's new?
        Your dear friends at Ultimaker have some exciting news and insights for you!
         
        • 0 replies
      • New here? Get ahead with a free onboarding course
        Hi,
         
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 8 replies
    ×
    ×
    • Create New...