Cura models not visible

[Tedtrutt 0]

Hi everyone. Having an issue with a file I am trying to load into Cura.  Every time I try to load it the file isn’t visible on screen but there is a shadow on the build plate where the model should be. I have even downloaded the latest Cura but still get the same issue. Other files load no problem. The weird thing is the model can be sliced but not with tree support switched on, which I want. 

The model loads in meshmixer and ideamaker but I am not too sure how to use them so would really like to solve the issue, any ideas ? 

[nallath 1,117]

Could you share some screenshots / logs?

[kmanstudios 1,120]

Also, can you share the model for us to look at?

[djwillinsky 0]

Im having the same problem! I see a shadow, but no model. I sliced it and prints out, but very weird.... any solutions?

[labtrollie 0]

Same issue.                             

Just to try ran file through netfabb with no change

 

Loads just fine with Creality slicer

 

 

[djwillinsky 0]

Never tried creality slicer... will give it a shot...