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ordering parts for the Original +


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Posted · ordering parts for the Original +

During assembly of the Original+, I broke the black plastic bolt clip ( pg 79 fig 221 of assembly manual) that holds on the knurled drive bolt of the feeder assembly. Is it possible to buy or get a replacement? It was part of the injection mold pack. 

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    Posted (edited) · ordering parts for the Original +

    Hi, Jim, have you reached out to your reseller or the Ultimaker North America support team (it looks like you're in the US)? If the printer's still inside the one year warranty, we should be able to help you out. When you email in, include the serial number of your printer, and a copy of the receipt. Photos of issues always help too. 

    Edited by fbrc8-erin
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