Ultimaker Cura UX Survey

[SandervG 1,519]

Hi,

 

As you know we're always working on Cura and we always try to make it a better fit with your daily routines. We talk a lot to our customers but sometimes it's better to straight up ask a few questions and let everyone talk who has something to say. 

 

That is why we created a little survey, to find out how you work with Ultimaker Cura. With the findings, we hope to improve the usability. You can find the survey here, and will take like 1 or 2 minutes to fill out. Thank you for your time, if you have any questions feel free to ask! 

 

Edit; at the end you may see an 'error:2T252/2' in a small font, this is unfortunately a technical inevitability, but your form will come in just fine!

[KickahaOta 14]

I just tried to take the survey and got "error 2T252/2" when I submitted. Not exactly an actionable error message, unfortunately.

[SandervG 1,519]

Hey @KickahaOta, thank you for your feedback. That is true, unfortunately, an inevitable technical 'flaw'. The survey's come in fine. I'll add an extra note about it in the original post so there should be no confusion. (or as little as possible anyway)

[KickahaOta 14]

Thanks for the clarification. Suggestion: If you can't get rid of the error message because of the technical limitation, change the text of the last question from "When you click ‘save’ you’ll see an overview of your answers for a final review. You can close that page when you’re done." to "When you click 'save' you'll see an 'error 2T252/2' message, but don't worry, we got your survey answers."

[Dim3nsioneer 557]

Some of you might have realized there is an additional field called "anything else you want to tell us?". This is there to give you a chance to mention what might be improved in order to optimize UX (and not for rants about Cura ?). Maybe there is something in Cura that blocks regularly your workflow or costs you otherwise valuable time you would like to spend on designing cool models other stuff. Here is your chance to submit it pretty directly to the developer team.

 

[eldrick 65]

"...unfortunately, an inevitable technical 'flaw'. "
Not if the survey were designed by someone competent at it, which the questions make plain it wasn't.

[SandervG 1,519]

Thank you for your input and taking a moment to participate in the survey Eldrick! 

[eldrick 65]

Sorry Sander, but having designed surveys professionally, this one was not very well done. The questions do not permit unexpected answers, and are not phrased well.

 

[Dim3nsioneer 557]

@eldrick, as mentioned above there is an additional field where you can place free text. Again, constructive critics have a good chance to be heard, rants and offenses less...