Jump to content
Cura Connect | Survey Read more... ×
Ultimaker Community of 3D Printing Experts

Manually remove filament

Recommended Posts

Just got my S5.


Having some problems getting this set up.


I now need to to manually remove the PLA filament from the print core because the printer thinks it's unloaded, but it isn't.


Golly... frustrating thing.





Share this post

Link to post
Share on other sites

Hi Anthony,


what is exactly the problem? Do you start the filament unloading and the printer doesn't unload the PVA? Or is the BB core clogged? If you have changed filament by hand, you don't need to unload it, you can also select the type if the filament is already inserted. Tap on the three dots at the top right in the printer overview (the middle tab on the left), and select "select type".

Share this post

Link to post
Share on other sites

It's OK. I heated up the print core (by setting temperature in Maintenance) and managed to pull out the PLA filament manually. Now it's telling me the height difference between print cores in unrealistic. Am I supposed to be having to calibrate the unit when it's brand new?

Edited by covers911

Share this post

Link to post
Share on other sites

Restart your print.  I get that error on my S5 sometimes.  While it's heating up both cores, clean the tip of the cores a bit and make sure the glass doesn't have a small post of filament right where it starts the leveling.


Also consider opening the front door of the print head and looking at the base of the print head - there are two wires going to the height sensor (which is just a big flat plate in the bottom of the print head).  If either wire came loose then that's the problem.


More likely it's just electrical noise and you need to retry a few times or you need to clean the nozzles a little.


If you cleaned the nozzle tips and it still does this more than 5X in a row I would call your reseller.


Also make sure you upgrade the firmware as the newest version seems to get this error less often - somehow they managed to filter out most of the noise maybe.

Share this post

Link to post
Share on other sites

Many thanks for your help, chaps.


I did a couple of manual build table calibrations, and everything works! I've just completed my first ever 3D print. Cool.


Can the Cura desktop program display the live camera feed, or only the app? Or is the feed using a protocol I can handle using typical Linux tools?


Thanks again,



Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Our picks

    • Architect Design Contest | People
      The goal of this contest is to design a set of people figurines that could be used in such a project to make an area, office or mall seem populated. 
      Think of different types of people in different environments, like walking people, people standing still, working people, and both men and women.
      • 9 replies
    • Taking Advantage of DfAM
      This is a statement that’s often made about AM/3DP. I'll focus on the way DfAM can take advantage of some of the unique capabilities that AM and 3DP have to offer. I personally think that the use of AM/3DP for light-weighting is one of it’s most exciting possibilities and one that could play a key part in the sustainability of design and manufacturing in the future.
        • Like
      • 3 replies

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!