Max Temp. Error on Build Plate ER14

[Ryan8696 1]

I've recently been receiving the the error message "Max termp. error on the build plate. Go to ultimaker.com/ER14" 10 minutes into each print.

 

When I head to Ultimaker.com it basically says check that the cables at the back of the build plate are secure. If they are then you'll need a technician to look at it. 

 

I've checked the cables and they are fine. Is there anything else that I can try myself before organising a technician?

 

[fbrc8-erin 298]

You could also check the cables at the electronics board end of the printer, if you're comfortable with it.

 

You'll need to raise the build plate to get to the screws that hold the cover on so you can unscrew it and remove the cover.

[Ryan8696 1]

Thanks for your advice - I'm happy to give that a shot - should i just be checking for loose cables?