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Axis or Sensor Problem

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Posted · Axis or Sensor Problem

Please help to advise what happen to my Ultimaker 2, it start to have following problems from last week, but not every print occurred, please help to advise me solution, thanks. 

 

Firstly, loud and strange sound occurred and print moving wrongly, sound like following video: 

https://drive.google.com/file/d/1uyL9FT3r5PQQuFp_hl903VefkioKczae/view?usp=sharing

https://drive.google.com/file/d/1a2e0a0g-yq-I9cUeO9c-iY7WH6K_kUFC/view?usp=sharing

 

The I stopped print and the print head not able to move to back left corner of Ulitmaker, it keeps stucking and then I stopped the printer but print head is not easy to move and axes came out a little bit:  

https://drive.google.com/file/d/1uZAQjvwvhOF4OdhfZcfgWzO5hHUqn4c6/view?usp=sharing
 

Please help to advise, thanks. 

 

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