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Posted · Print job stays in printer

One aborted printjob stays in printer. Removing using the Print-Jobs-Page of the Ultimaker fails to remove.

Is there another way to remove the printjob?

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Posted · Print job stays in printer

I'm not sure what you mean with the 'Print-Jobs-Page', I guess you mean the page on de Cura Connect web page?

Is it an UM3 or S5 printer? And what firmware revision?

 

What you can try on a UM3 printer, go to menu System/Maintenance/Cura Connect reset.
A similar menu item is there on the S5, but I'm not near such a machine now so you will have to find the menu yourself.

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Posted · Print job stays in printer

It happens every few prints also with not aborted print jobs, so until this is fixed you have to regularly reset Cura Connect. But on the other side it doesn't hurt really, so personally I do it from time to time, but I didn't care much about it if Cura Connect is working or not. 

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