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Are you talking about static discharge while it is off? That can happen especially after unboxing.

In the other case (a printer that would charge up by the power supply), please contact your reseller.

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Outside warranty so it would cost me.

 

It’s not static I knew that and now I also know why.

as it always seemed to be when the cores were heating up I checked at the print head.  Well it looks like the braided wire has frayed and some of the wires that go down to the block were sticking out and potentially touching the bar. 

So I used some black insulating tape and taped up any of the wire. 

Boom solved. No longer doing the electric boogie lol.

looks like I’m buying a new cable. 😔

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