Jump to content
ALoschnig

Cura 3.5 Windows 7 shows white screen at opening

Recommended Posts

Posted · Cura 3.5 Windows 7 shows white screen at opening

Cura 3.5 (on Windows 7 Pro PC) opens with 'white screen' and 'white" license agreement popup.

 

Attached is the DxDiag and the opening Screenhot of Cura 3.5. 

It would be nice if someone could help me with this problem.

Any help is welcome.

 

 

DxDiag.pdf

OopstartschermCura.JPG

Share this post


Link to post
Share on other sites
Posted · Cura 3.5 Windows 7 shows white screen at opening

It could be that your Matrox GPU is simply not capable enough. Matrox is not known for their 3d performance, and Cura needs some 3d gpu support.

Share this post


Link to post
Share on other sites
Posted · Cura 3.5 Windows 7 shows white screen at opening

Hello nallath and ahoeben.

 

Thank you for the reply.

You're both right...1. I needed to update my video driver... but unfortunately my Matrox M9138 LP PCIe x16 video card isn't capable of running the 3D graphics.  So.... i've to go shopping ?

Share this post


Link to post
Share on other sites
Posted · Cura 3.5 Windows 7 shows white screen at opening

I would like to know if my system should be able to run Cura.  I can only get the splash to Accept terms and then error pops up and I go no further.

New to 3d - new to 3d printing - new to 3d everything. And 70 years old.  

Thanks for any help or insights given.

dxdiag.zip

Share this post


Link to post
Share on other sites
Posted · Cura 3.5 Windows 7 shows white screen at opening

Thank you so much for the response.  It might be for naught however. I am including the file just in case it might help someone else at a future time.

 

Had to do some research to find it. The problem is probably my old laptop.  I bought it in 2010 and it has just a very basic intel onboard video chip.

 

I swapped it out with one of my newer laptops and now have it connected to the printer.   I will not be putting the old Toshiba back to try printing with and will use it for my online and download computer.  That way 2 of my other laptops can be connected to the 3d printer and the laser burner.   But I do thank you for your kindness in your willingness to helping.  I am sure I will have some valid questions about this "3D Stuff" in the future. I will also try to stop and think of other solutions like the one this time before wasting other people's time.

cura.zip

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Our picks

    • Ultimaker Cura 4.0 | Stable available!
      Ultimaker Cura 4.0 is mainly focused on the improved user interface and cloud integration.
      As always, we want to collect your user feedback for this release. If there are any improvements you can think of, feel free to mention it here and help us to shape the next release.
      • 96 replies
×
×
  • Create New...

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!