Support Generated Beneath Other Support in Cura 3.5.1

[brownd3 0]

Hello,

 

With Cura 3.5.1, I have an issue where Cura is generating support on the build plate beneath areas where support is located in the model. The same support settings in 3.4.1 do not do this. (I open the same Cura project file in both versions.) See images below showing this.

 

Is there a new setting that I've turned on or off causing this? I've changed several settings and nothing seems to stop this. Thanks for the help.

[brownd3 0]

I'm still battling this problem. I tried several more settings changes and I can't resolve it.

 

I attached a project file. Can someone please check if it happens for you too?

Test Project.3mf

[Shadowman 51]

I read your post expecting someone from Ultimaker to reply; sadly I don’t have an answer but am interested.

 

For what it’s worth; when 3.5 was deployed there was an issue with Breakaway support being placed incorrectly; this issue is to be fixed in release 3.6; maybe this is associated with that issue.

 

Regardless; it has been 2 1/2 days and in my opinion someone should have tried to assist you.

 

 

[brownd3 0]

Thanks for the reply, Shadowman. I'm disappointed with Ultimaker with my first interaction on this forum.

 

3.5.1 is basically unusable for many of my models that require support. I'm using 3.4.1 with no issues for now.

 

Hopefully they fix it in the next release.

 

 

[Shadowman 51]

7 minutes ago, brownd3 said:

Thanks for the reply, Shadowman. I'm disappointed with Ultimaker with my first interaction on this forum.

 

3.5.1 is basically unusable for many of my models that require support. I'm using 3.4.1 with no issues for now.

 

Hopefully they fix it in the next release.

 

 

You are welcome 

 

In a word; it “sucks” when no one able to replies; truly I remain at a loss for words.

 

Yes; it remains my firm opinion that 3.5 and 3.5.1 should be avoided; been there ... done that .... and it is ...... not good.

 

3.4.1 has proven to provide consistent dependable printing.

 

Hang in there.

 

Takes care and thank you for the kind words.

[brownd3 0]

Update: The problem exists in v3.6, too. I heard from Ultimaker tech support. An issue was submitted to GitHub regarding this issue on Oct 15. It is apparently a bug...

 

https://github.com/Ultimaker/Cura/issues/4583