Ultimaker 3 Extruder Piece Melting

[tylrprtr 0]

My office has just set up our Ultimaker 3 and have made a few successful prints. I have noticed today that this white piece on the underside of the extruder head appears to be melting. I'm not exactly sure what this part is called, or what it's purpose is, but I wanted to see if anyone else had seen anything like this.

 

Thanks!

 

 

[JohnInOttawa 97]

Welcome!

 

I think you are pointing to the silicone nozzle cover.  It is a consumable.  Melting is normal and OK.  After a while you might like to replace it though.  That is not normally needed very often, but it depends I suppose on the printing temperatures you tend to run.

 

In Canada, it is a $3 part.  I keep a couple of them back.

 

You might find this article of use.

https://ultimaker.com/en/resources/52502-check-the-quality-of-the-silicone-nozzle-cover

 

I hope this helps!

Cheers

John

 

Edited October 23, 2018 by JohnInOttawa

[tylrprtr 0]

@JohnInOttawa,

This is exactly what I was referring to. Thank you for linking me this doc!

 

Now that I know what it is, I can talk to my rep about getting a spare in the future. 

 

I appreciate the help!

-Tyler

Edited October 23, 2018 by tylrprtr