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Trouble running Cura on my windows 10 system


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Posted · Trouble running Cura on my windows 10 system

I am not able to run Cura 3.5.1 on my computer. I was having the same problem with 3.4.1 earlier. I uninstalled 3.4.1 and installed 3.5.1. The program opens to the loading screen where it asks for consent to terms of service. Then the program dies. Here is a log of the situation:

 

Faulting application name: Cura.exe, version: 0.0.0.0, time stamp: 0x5bbf5d93
Faulting module name: ig7icd64.dll, version: 9.17.10.4229, time stamp: 0x55653f7e
Exception code: 0xc000041d
Fault offset: 0x0000000000740f4e
Faulting process id: 0x1c34
Faulting application start time: 0x01d4779a19f3e531
Faulting application path: C:\Program Files\Ultimaker Cura 3.5\Cura.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ig7icd64.dll
Report Id: cb5305fd-6c1b-4601-9ff5-66ececcb30b0
Faulting package full name: 
Faulting package-relative application ID: 

 

Any help would be appreciated, as I need Cura for my classroom. Thanks.

Screen before crash.jpg

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    • 1 month later...
    Posted · Trouble running Cura on my windows 10 system

    I am having a somewhat similar problem.  But I don't get any prompts.  It just dies a few seconds after attempting to run.  It is faulting in KERNALBASE.DLL.

     

    Faulting application name: Cura.exe, version: 0.0.0.0, time stamp: 0x5bd2dc78
    Faulting module name: KERNELBASE.dll, version: 10.0.17763.134, time stamp: 0x1659a33b
    Exception code: 0xc06d007e
    Fault offset: 0x0000000000055299
    Faulting process id: 0x45b4
    Faulting application start time: 0x01d49a5e1022c08a
    Faulting application path: C:\Program Files\Ultimaker Cura 3.6\Cura.exe
    Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
    Report Id: 0d423f70-8cf0-4bc5-a711-fe15c5d1ad92
    Faulting package full name: 
    Faulting package-relative application ID: 

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