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S5 freezes after pressing "Print removed" wait_cleanup

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I haven't tried it yet, but if you save the firmware on the USB stick it could work. But I don't think it is the firmware itself, but you could try to reinstall the current firmware again. I also have the same firmware installed and don't have this problem.

 

Here are some instructions and the download link for the latest firmware:

https://ultimaker.com/en/resources/52601-update-the-firmware

 

I haven't found a link to the previous firmware, just one marked as testing, but it should be the previous one:

http://software.ultimaker.com/releases/firmware/9051/testing/5.1.7.20181023/

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SSH is possible if you enable the developer mode on the printer, but I don't know how to reset the state via command line there. You should also be very careful because you can easily brick your printer completely (ok, it is half bricked now)

 

One more question, have you tried to update the firmware via USB stick? Because a Cura Connect reset would help, but it is not possible. A firmware update could help as well because there should also be a reset.

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