Jump to content

Recommended Posts

Posted · UM3 Extended menu unresponsive

Hello All,

 

Our school UM3 Extended keeps stating there is a firmware update which we can't apply as our wifi is behind a proxy.  The menu is also very slow and unresponsive, so we can't even access to install from usb.

 

The update appears on the small lcd screen but scrolling through it appears to take ages and we never get to the bottom to click ignore.

 

How do we do a factory reset?

 

What can we do?

 

Thanks

 

Paul Bresner

Network Manager

Olchfa Comprehensive School

 

 

  • Link to post
    Share on other sites

    Posted · UM3 Extended menu unresponsive

    You should contact your reseller. They should have access to SD cards that you can use to re-flash the firmware. Alternatively, you could also try to see if the slowness is gone if you don't connect the printer to the network (which is probably best done by temporarily blocking it in the router)

     

    There isn't much other advice I can give you, as the factory reset is only accessible by the menu.

     

     

  • Link to post
    Share on other sites

    Posted · UM3 Extended menu unresponsive
    On 1/24/2019 at 2:36 PM, nallath said:

    You should contact your reseller. They should have access to SD cards that you can use to re-flash the firmware. Alternatively, you could also try to see if the slowness is gone if you don't connect the printer to the network (which is probably best done by temporarily blocking it in the router)

     

    There isn't much other advice I can give you, as the factory reset is only accessible by the menu.

     

     

     

    Thanks for the advice, denied it access to our wifi and now operating as normal. 

     

    Paul

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • UltiMaker Cura 5.9 stable released!
        Here comes Cura 5.9 and in this stable release we have lots of material and printer profiles for UltiMaker printers, including the newly released Sketch Sprint. Additionally, scarf seams have been introduced alongside even more print settings and improvements.  Check out the rest of this article to find out the details on all of that and more
          • Like
        • 5 replies
      • Introducing the UltiMaker Factor 4
        We are happy to announce the next evolution in the UltiMaker 3D printer lineup: the UltiMaker Factor 4 industrial-grade 3D printer, designed to take manufacturing to new levels of efficiency and reliability. Factor 4 is an end-to-end 3D printing solution for light industrial applications
          • Heart
          • Thanks
          • Like
        • 7 replies
    ×
    ×
    • Create New...