Jump to content
Ultimaker Community of 3D Printing Experts

S5 Offset Probe Fail


ARTFX23
 Share

Recommended Posts

Posted · S5 Offset Probe Fail

I am getting a persistent failure. "Nozzle Offset Probe Failed". This was happening occasionally right out of the box, but was resolved with either a bed leveling or a hard reset. Now it is constant and I can't print! I have replaced both Heads and did a Factory Reset.....

 

Any help would be appreciated.

  • Link to post
    Share on other sites

    Posted · S5 Offset Probe Fail

    I had this error two times and each time there was still a rest of the filament on the nozzle or on the glass plate. If you've already replaced the PrintCores, check if there's still something sticking to the glass in the right back quarter.

  • Link to post
    Share on other sites

    Posted · S5 Offset Probe Fail

    I think it is the actual probe itself, as the fault often happens before the glass is within 10mm of the nozzle. I am going to try a Firmware update, and then throw in the towel till the support staff gets in on Monday. To say the least I am a bit bummed as it is a brand new machine, I will say though, when running, she is a beauty....

  • Link to post
    Share on other sites

    Posted · S5 Offset Probe Fail

    You can also check the cables of the capacity board. When you open the fan door of the print head, you see the board in the back. Maybe there is an issue with the cables.

  • Link to post
    Share on other sites

    Posted · S5 Offset Probe Fail

    IMG_3554.thumb.JPG.8fae254d9953bfe3a4410a3576adae6d.JPG

  • Link to post
    Share on other sites

    Posted · S5 Offset Probe Fail

    Was one of the suggestions from the US support group, connections inside and in back "look" good. I guess I have to take it apart and put a meter on it?

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
     Share

    • Our picks

      • New here? Get ahead with a free onboarding course
        Hi,
         
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
        • 8 replies
    ×
    ×
    • Create New...