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Cura crashes on startup, Windows 7 Enterprise


llewinidas
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Posted · Cura crashes on startup, Windows 7 Enterprise

OK. I've been using CURA 3.6 for 4 months with no problems but as of a week ago it is crashing during opening. I've tried to reinstall and it is not helping.

I've also tried installing 4.0 now that it is official and it loads but has a blank GUI (The old beta version worked fine 2 months ago when I tried it briefly.)

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    • 1 year later...
    Posted · Cura crashes on startup, Windows 7 Enterprise

    If you are still using Windows 7 you might have a bigger (security) issue than a crashing Cura. I would not expect any Ultimaker person to fix something on Cura that makes an EOL Windows version crash.

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    Posted · Cura crashes on startup, Windows 7 Enterprise
    4 hours ago, Dim3nsioneer said:

    If you are still using Windows 7 you might have a bigger (security) issue than a crashing Cura. I would not expect any Ultimaker person to fix something on Cura that makes an EOL Windows version crash.

    I'm sorry to have troubled you.  I thought this would be a forum where noobs like me could come for answers to problems.  I am well aware that Win7 is EOL and I was not looking for software developers to 'fix' anything.

     

    When I asked a similar question about PrusaSlicer, I was informed that it was likely to do with my graphics chip and then offered a possible workaround, which, in fact, worked perfectly for me.  I was simply hoping that there was a similar solution for Cura.

     

    I am new to 3D printing, but not new to trying things and sometimes having to use alternate settings. 

     

    BTW, I am sure you will cringe to know that I still have 6 computers running XP in my household as well.

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    Posted · Cura crashes on startup, Windows 7 Enterprise

    The newest windows operating system on a computer that I own in my house is windows 7.  I have 2 such computers.  They are not my most-used computers but they are used almost every day.  My wife has a "work laptop" that has some newer version (probably 10?  or is it called windows X?  I don't even care to know).  XP is the newest version of windows that I really liked.  I have it on some virtual boxes only.  For security reasons they get wiped back to reference each time I restart the virtual box so if one gets infected with something it goes back to it's previous state quickly.

     

    It's unlikely for the XP machines to get infected since they are behind 2 firewalls and never run a web browser.

     

     

    Anyway, @sledjunk - to your issue.  The answer is almost always in the log file.  In the cura log file.  I'm not sure where that is on windows, sorry.  Perhaps %appdata%/cura/?

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    Posted · Cura crashes on startup, Windows 7 Enterprise

    @gr5

    Thanks.  I'll look for the log and see if I can find a solution.

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