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ok so I don't know the model but I'm assuming the top part is what you wanted to print and you got a huge layer shift?
if thats the case it looks like a mechanical issue, probably a loose pully (the gears driven by the belts...) you can tighten them with the screwdriver that was included with your printer.
You may need to check the alignment of the printer, check this out for tool and instructions;
Cura 5.7 is here and it brings a handy new workflow improvement when using Thingiverse and Cura together, as well as additional capabilities for Method series printers, and a powerful way of sharing print settings using new printer-agnostic project files! Read on to find out about all of these improvements and more.
S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
(Sorry, was out of office when this released)
This update is for...
All UltiMaker S series
New features
Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
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ultiarjan 1,223
ok so I don't know the model but I'm assuming the top part is what you wanted to print and you got a huge layer shift?
if thats the case it looks like a mechanical issue, probably a loose pully (the gears driven by the belts...) you can tighten them with the screwdriver that was included with your printer.
You may need to check the alignment of the printer, check this out for tool and instructions;
https://www.youmagine.com/designs/ultimaker-s5-axis-alignment-tool
ofc if I fully misinterpret the case please explain more, and share a picture of what the model should have looked like, settings used etc...
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