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Ultimaker S5 screen ghosting

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Posted · Ultimaker S5 screen ghosting

Our company got a UM S5 for our RnD efforts and have been using it for about half a year.

When I turned it on today, the touch screen are moving by itself. I'm guessing the touch gesture is ghosting.


Is it possible to do a hard reset? I've turned it off and on for a few times but it seems futile.

Anyone have similar encounter with the touchscreen, please share with us or I'll have to talk to the distributor.

Thanks in advance! Best- Nurbs

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