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Posted · Ultimaker Cloud

Does anyone have access to their UM3 or UM5 via the ultimaker cloud? I've been unable to get this to function, and have newest firmware and Cura4. I cant seem to find anyone on the forums that say it works. I'd like to be able to monitor a print remotely. Anyone know how to set this up, or have any success here? I keep following the pop-up boxes when I am on the same network as the machine, and it appears to be setup, but no luck connecting to the device when not on the network. Is there some webpage or UI that I just dont know about? 

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Posted · Ultimaker Cloud

The cloud features are currently very limited. No remote monitoring or something like that.

You can currently only send a new print job via Cura 4 over the cloud to your printer - that's it.

 

But it is only the beginning of the cloud functionality, so be patient, there is more to come.

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Posted · Ultimaker Cloud

Cura 4.1 will have an improved cloud connection flow. Simply signing in in Cura and Cura Connect will make the printer appear in the 'add printer' list of discovered printers (no need anymore to be on the same local network for 'pairing').

 

We also silently (marketing starts with Cura 4.1 release) launched https://mycloud.ultimaker.com/app/devices, which shows your cloud-connected print clusters and their queue. You still need Cura (4.0 or higher) to add new jobs. But at least you can now see the status of your machines without having to open Cura. We'll be adding more functionality to this application over time. In Cura you're also able to see the status of the printers and queue. We'd love to hear your feedback!

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Posted · Ultimaker Cloud

Thanks for responding to this. This is super helpful. Makes the printer have a much higher value to me. 

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Posted (edited) · Ultimaker Cloud

At last remote view (& control) without VPN, thanks !
But I've just update Cura in 4.1 and when I enter my printer IP after "add printer" in the window, it is spinning for ever and nothing happen?

Any clue ?

Edited by xaho

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Posted · Ultimaker Cloud
14 minutes ago, xaho said:

At last remote view (& control) without VPN, thanks !
But I've just update Cura in 4.1 and when I enter my printer IP after "add printer" in the window, it is spinning for ever and nothing happen?

Any clue ?

 

I don't know what your local network situation is, but the following flow should work:

 

1) Sign in with your Ultimaker Account in Cura Connect (printer IP address -> Cura Connect -> settings -> Cloud connection). This pairs the print cluster with your account.

2) Sign in with your Ultimaker Account in Cura. This pairs Cura with your account.

3) Go to printers -> add printer. It should be in that list now as both are paired.

 

Step 1 and 2 can also be done in reversed order.

 

Note that adding the printer (cluster) to your account can only be done when in the same local network (as it requires access to Cura Connect which runs on the printers).

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Posted (edited) · Ultimaker Cloud

When I do step 1) it says (translated from french) :

"you cannot add the printer to this group"

"Failed adding 192.168.XX.XX - 3D printer not reachable"

My printer working well on local WiFi

Edited by xaho

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Posted · Ultimaker Cloud
2 hours ago, xaho said:

When I do step 1) it says (translated from french) :

"you cannot add the printer to this group"

"Failed adding 192.168.XX.XX - 3D printer not reachable"

My printer working well on local WiFi

 

How many printers do you have? If you have only one there is no need to add it to a group, it's already in its own group of 1.

Can you reach 192.168.xx.xx in your browser?

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Posted · Ultimaker Cloud

I have only one, but you right for some reason I cannot reach its IP address in the browser.
but it works fine in wifi to launch prints et see the cam ?

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Posted · Ultimaker Cloud

Mm sounds like your Network is blocking some stuff then. Maybe a firewall issue?

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Posted · Ultimaker Cloud
On 5/19/2019 at 1:39 PM, ctbeke said:

We'll be adding more functionality to this application over time. In Cura you're also able to see the status of the printers and queue. We'd love to hear your feedback!

I'd love to be able to see my U3Ext camera remotely.  I haven't been able to see it for a while in any app.  Not sure when it stopped working because I didn't touch my machine for about 1/2 year and upgraded to 4.0 a few weeks ago and 4.1 yesterday.

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Posted · Ultimaker Cloud
13 hours ago, randyinla said:

I'd love to be able to see my U3Ext camera remotely.  I haven't been able to see it for a while in any app.  Not sure when it stopped working because I didn't touch my machine for about 1/2 year and upgraded to 4.0 a few weeks ago and 4.1 yesterday.

 

Webcam support is something we're investigating (but might be quite hard due to the huge amount of bandwidth needed, so probably another solution is needed). Note that you need to update your printer to the latest firmware to make use of Ultimaker Cloud printing from Cura.

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