Spare Parts

[gasgano 0]

Hi

I broke my nozzle about two weeks ago. The thread is broken, half of it is stuck in the nozzle and the other half in the heating part. I wrote to [email=sales@ultimaker.com]sales@ultimaker.com[/email] for asking for spare parts, but didn't get any answer at all. Does somebody know if they sell any spare parts or how to get them from somewhere else?

Greetings

[mr_seeker 0]

They do answer, but better is to fill in a support ticket at

http://support.ultimaker.com

.